Have a question?
- First, check the Frequently Asked Questions list below.
- If that doesn’t help, email [email protected]. I try to respond to everyone, but it may take me a few days to get back to you.
Frequently Asked Questions
After upgrading to iOS 7, everything I record is silent.
For privacy reasons, iOS 7 sometimes disallows apps from using the microphone. To allow SoundNote to access your microphone, go to the "Settings" app, then select "Privacy"->"Microphone." Make sure SoundNote is enabled in that list.
How do I transfer my SoundNote documents to a Mac, PC, or iPad?
Connect your iPad to your computer and select it from the top-right button in iTunes.
Open the "Apps" tab, scroll down to File Sharing, and choose SoundNote from the list. You can save your SoundNote files from here. Follow the same procedure to load them back into your iPad later. Note, if you're using Windows, you may have to zip the .soundnote files before iTunes will accept them.
Can I open SoundNote files on my Mac?
Yes! Get SoundNote from the Mac App Store, or download the free SoundNote Reader.
How do I use the drawing tools?
Drawn lines can be moved and deleted individually or as a group. Tap a line to select it, or tap twice to select an individual stroke. From there, you can drag it to wherever you want, or tap "Delete" to get rid of it. Use two fingers to zoom and scroll.